The Genova Privacy Statement

Updated February 27, 2020

YOUR PRIVACY IS IMPORTANT TO US

Thank you for visiting Genovaseafood.com (the “Website”). Tri-Union Seafoods, LLC, owners of the Genova trademark and brand (sometimes referred to as “Genova,” “we,” or “us”) is committed to protecting your privacy. We strive to keep your personal information (as defined below) confidential.

This privacy policy (“Privacy Policy”) describes the policies and practices of Genova relating to the information we collect when you visit this website or engage our services (collectively, “Services”).  The creation of this Privacy Policy grows from our fundamental respect for your right to privacy and will serve to guide our relationship with you.  We value the privacy and security of your “personal information,” which as used herein means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with you or your household.  As such, we take complying with data privacy and security laws very seriously.

The purpose of this Privacy Policy is to provide you with a description of our personal information collection, use, and disclosure practices.  If you provide us with your personal information, or we obtain personal information about you from other sources, we treat your personal information according to this Privacy Policy.

HOW YOU ACCEPT THE TERMS AND UPDATES TO THE PRIVACY POLICY

You consent to and agree to be bound by this Privacy Policy by expressly accepting the terms of the Privacy Policy or by using our Services.  From time to time, we will update this Privacy Policy as we adopt new practices and procedures related to your personal information.  Any changes to this Privacy Policy will be placed here and will supersede this version.  If we make changes to this Privacy Policy, we will revise the “Last Updated and Effective Date” above.

THE PERSONAL INFORMATION WE COLLECT ABOUT YOU AND THE REASON FOR THE COLLECTION

We collect personal information that you voluntarily provide when using our Services.  We collect your name, address, email address, telephone number, and any other information you communicate to us when you submit a form on our “Contact Us” page, mail us correspondence, or contact us on our toll-free number.  We collect this information to verify your identity and address your questions or comments regarding our Services.

We also collect information regarding your Internet Protocol (“IP”) address, and usage of our website through Google Tag Manager, so that we can better understand, assist, and address the preferences of our users.  For more information regarding Google Tag Manager’s information collection practices, please visit:  https://support.google.com/tagmanager/answer/9323295?hl=en.

WHETHER WE SHARE YOUR PERSONAL INFORMATION WITH OTHERS

We do not sell your personal information to third parties. We may, however, share your personal information if necessary to:  (1) comply with federal, state, or local laws; (2) comply with a civil, criminal, or regulatory inquiry, investigation, subpoena, or summons by federal, state, or local authorities; (3) cooperate with law enforcement agencies concerning conduct or activity that we reasonably and in good faith believe may violate federal, state, or local laws; or (4) exercise or defend legal claims.

Further, we may share non-personal information with other parties to provide and perform Services on our behalf or assist us in analyzing how our Services are used as long as the information has been deidentified or aggregated.

Lastly, we may transfer to a third party personal information as an asset that is part of a merger, acquisition, bankruptcy, or other transaction in which the third party assumes control of all or part of our business.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We have implemented and maintain reasonable security procedures and practices appropriate to the nature of the information to protect your personal information from unauthorized access and exfiltration, theft, or disclosure. Regardless of our efforts, however, no data transmission over the Internet can be guaranteed to be completely secure.  We will notify you if there is a breach of our security where required by law or deemed necessary under the circumstances.

RETENTION OF PERSONAL INFORMATION

Your personal information will be retained for the time required to fulfill the purposes for which it was collected and processed, including for the purpose of satisfying legal, professional, contractual, regulatory, accounting or reporting obligations.

CHILDREN

We do not knowingly collect personal information from children under the age of 13.  Children under the age of 13 should not use this website.  If we become aware that we have collected personal information from a user of our Services who is under the age of 13, we will remove that child’s personal information from our files.

COOKIES

We use cookies on this website.  Cookies are small text files that a website or its service provider transfers to your computer or other devices.  They are widely used to make websites work or improve the efficiency of a website.  Cookies help with website functionality and user experience because websites can read and write to these text files, enabling this website to recognize you and remember important information that will make your use of this website more convenient.

DO NOT TRACK NOTICE

Our website currently does not support or respond to Do Not Track requests. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.  You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.  You can find out more information about opting-out of interest-based advertising at: http://www.networkadvertising.org/choices.

LINKS TO THIRD PARTY WEBSITES

Some portions of our website may contain links to other websites on the Internet that are neither under our control nor maintained by us.  Such links do not constitute an endorsement by us of those other websites, the content displayed therein, or the persons or entities associated therewith.  You acknowledge that we are providing these links to you only as a convenience, and you agree that we are not responsible for the content of such websites.  Your use of these other linked websites is subject to the respective terms of use and privacy policies located on the linked websites.

SOCIAL MEDIA SHARING FEATURES

This website may offer social media sharing features or other integrated tools, which let you share actions you take on this website with other media, and vice versa.  These features may collect information about your IP address and which page you are visiting on our website, and they may set a cookie or employ other tracking technologies.  The use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature.  Social media sharing features and widgets are either hosted by a third party or hosted directly on our website.  Your interactions with those features are governed by the privacy policies of the companies that provide them.  For more information about the purpose and scope of data collection and processing in connection with social media sharing features, please visit the privacy policies of the third parties that provide these features.

TERMS AND CONDITIONS

Please also visit our Terms of Use section that explains other terms and conditions governing our Services.

NOTICE TO CALIFORNIA RESIDENTS

Beginning January 1, 2020, California residents may exercise certain privacy rights under the California Consumer Privacy Act of 2018 (“CCPA”) regarding their personal information.  We describe below your rights if you are a California resident.

Right To Know About Personal Information Collected, Disclosed, or Sold 

We generally describe in this Privacy Policy how we collect, use, and share your personal information.  In addition to what is described above, as a California resident, you also have the right to request more information regarding the following topics for the preceding 12 months, to the extent applicable:

  • The categories and specific pieces of personal information we have collected about you.
  • The categories of sources from which we have collected your personal information.
  • The business or commercial purpose why we collected or, if applicable, sold your personal information.
  • The categories of third parties with whom we shared your personal information.
  • The categories of personal information that we have shared with third parties about you for a business purpose.
  • If applicable, the categories of personal information that we sold about you and the categories of third parties who received your personal information in the sale.

You may submit a request for the information above by calling us at (855) 436-6821 or by submitting a contact us form. Once you contact us through one of these channels, we will need to confirm your identity to process your request.

Right To Request Deletion Of Your Personal Information

You have the right to request that we delete the personal information we collected or maintained about you.  Once we receive your request, we will let you know what, if any, personal information we can delete from our records, and we will direct any service providers with whom we shared your personal information to also delete your personal information from their records.

There may be circumstances where we cannot delete your personal information or direct service providers to delete your personal information from their records.  Some of these instances include, but are not limited to, if we need to:  (1) retain your personal information to complete a transaction or provide a good or service; (2) detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity; (3) debug to identify and repair errors that impair existing intended functionality; (4) exercise free speech or ensure the right of another consumer to exercise his or her right to free speech; (5) comply with the law; and (6) use your personal information for internal and lawful purposes.

You may submit a request to delete your personal information by calling us at (855) 436-6821 or by submitting a contact us form. Once you contact us through one of these channels, we will need to confirm your identity to process your request.

Right to Opt-Out of the Sale of Personal Information 

We do not and will not sell your personal information to third parties.  As such, there is no need to submit a request for us to not sell your personal information.  If you have any questions, feel free to contact us by calling (855) 436-6821 or by submitting a contact us form.

Right to Non-Discrimination for the Exercise of Your Privacy Rights

We will not discriminate against you for exercising any of your rights under the CCPA, as described above.  This includes, but is not limited to:  (A) denying goods or services to you; (B) charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties; (C) providing a different level or quality of goods or services; or (D) suggesting that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

Authorized Agent

You may use an authorized agent to submit requests on your behalf to exercise the rights above.

CONTACT US

If you have any questions regarding this Privacy Policy, please click here to contact us.

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